The abounding value of KnowledgeSmart (Part 3)

Once you have done your analysis on the current status quo and formulated realistic, achievable goals and objectives, it is time to use your KnowledgeSmart data to help you get back on track.

This phase of strategic planning includes typically:

• Developing supporting strategies and initiatives
• Structuring action plans including resource plans
• Deciding on the appropriate tracking systems

With the results analysis of your current resources in place, you can now quickly identify where new resources might be needed to support any growth plans. You can also make sure that you hire the right people for the right projects. You can start using your 'star users' easily identified from your KnowledgeSmart results to help support team members who need further training and development. Department managers can restructure their project teams according to skill level and project requirement using both the score and time aspects of your KnowledgeSmart results. You might even grow your competitive advantage by identifying unique resources or capabilities within your team that may be difficult for other organizations to emulate?

The efficacy of training/coaching and mentoring plans can be tracked by doing follow up assessments customised to the contents of those plans. These types of assessments are short and very useful. Training budgets are often tight, and with your KnowledgeSmart results, you can direct training only where it is needed and prioritise which teams should get assistance first. Monitor improvement in scores, time elapsed, improvement in self-rating scores and a reduced number of training requirements and personal skill gaps.

Bid for new projects with confidence knowing the team that is behind you will be able to deliver.

The KnowledgeSmart Tools deliver so much more than skill assessments and should instead be seen as an essential strategic management tool.