Making a positive start with your KS assessment program is a key part of generating momentum in your wider learning and development plans. Here is a brief guide which walks you through the right steps to make sure you get off to a flying start!
1. Discuss your goals. What do you want to achieve? How will you define success? Do you have management buy-in to support your plan?
2. Select your KS system administrators. Decide who will have global access and who will have regional access. Do you want to include sub-admins?
3. Book your KS Getting Started web meeting with the KS team and/or training partner. Review the information on the Settings > Resources page of your KS dashboard.
4. Set up your KS accounts. Do you need one main account or multiple linked accounts? Add your company branding to your dashboard, test UI & reports.
5. Agree your message and decide how to communicate your plans to your team.
6. Identify a list of users to be tested. Do you have any positive-minded ‘super users’ or champions who can be relied on to assist your plans?
7. What topics will you include in your test program? Will you use the KS library ‘off the shelf’, or will you make some changes? Do you want to add any custom questions of your own?
8. Build your user list. Filter your user list into groups.
9. How much user feedback do you want to provide in your reports? Include coaching? Include links to learning? Include additional user data capture?
10. Create a schedule of invites. Who, where, when, what? Do you want to send a custom invite message? Will you test new hires at interview? Who will help to administer this?
11. Send your test invites. Monitor progress on the Invites > History page. Set up reminders.
12. Monitor overall test progress and results.
13. Schedule results analysis workshop/web meeting with the KS team and chosen training partner.
14. Create reports and feed KS results data into your wider training and learning program. Include your preferred training partner in this phase of activity.
15. Re-test after training to monitor effectiveness of your material and measure performance improvement.