Friday, 16 March 2012

KS Help Notes_Admin 05_Passwords


CHANGING A KS PASSWORD


When you are assigned your initial password by the KS system, it is generated by a software program. Consequently, it is a random series of characters and numbers. When you first log in to your dashboard, we suggest you change your system generated password, to one of your own choosing, as follows:

Hit the Change password link, top right of your dashboard page. Copy & paste your system password in the first box. Enter your own password in box 2 and repeat in box 3. Then hit the Change password button – and you're done!


RE-SETTING A KS PASSWORD

If you forget or lose your KS password, you have the option to re-set the password at any time. Go to the login page (https://online.knowledgesmart.net), hit the Admin Dashboard button and click the Reset password link underneath the Log in box.



This takes you to the password re-set page. Type in your KS username and hit Submit.  You will be sent a new password to your registered email address.


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