KS Help Notes_Settings 02_Test Feedback Options

ASSESSMENT FEEDBACK OPTIONS

KS administrators can set different levels of feedback for users at the end of a test session.

It is also possible to select different levels of feedback for interview candidates and in-house users.  Sometimes firms don't want interview candidates to receive a test report immediately after their test session. You have the choice of when to provide user feedback - and just how much information to share.

It's a straightforward process to choose your feedback settings:

Log in to your KS dashboard and click Settings > Test Feedback.

There are 5 choices:

1)  No report
2)  Basic report
3)  Feedback on report
4)  Feedback & Coaching on report and
5)  Feedback, Coaching & Learning on report


The default setting is as follows:

Interview candidates – Basic report (no feedback or coaching).

In-house users – Full report (with feedback and coaching notes).

When you've made your selection, hit Save to register your changes.  This setting applies to all tests taken on your account. If you want to adjust the amount of feedback for different groups, just amend the setting in your dashboard, before you send out the test invites.


Linked Accounts

If you have two or more accounts, you can assign settings changes across multiple accounts at the same time.

Click on the Show linked accounts link in the orange bar.

Select the account(s) you want to be included in your settings update and hit the Save button to register your changes.

Feedback Options

Option 1 – No report

At the end of the test session, no report is displayed to the user. They will see a message which refers them to the system administrator for further feedback.

Option 2 – Basic report

At the end of the test session, a high level summary is displayed to the user.

Option 3 – Feedback on report

At the end of the test session, an extended report is available to the user, including a summary of the questions and correct answers.

Option 4 – Feedback & Coaching on report

At the end of the test session, an extended report is available to the user, including a summary of the questions and correct answers, plus links to coaching notes, explaining in greater detail how to perform each task.

 Option 5 – Feedback, Coaching & Learning on report

At the end of the test session, an extended report is available to the user, including a summary of the questions and correct answers, plus links to coaching notes, explaining in greater detail how to perform each task.  Finally, an additional section appears, with links to training resources, which map to the keywords assigned to each question.

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